Accessibility Statement
Our commitment to keeping home24care.com usable for everyone, and how to tell us when we fall short.
Last updated September 5, 2026 · Applies to all orders placed on home24care.com
Our commitment
Home24Care is committed to making this website usable by as many people as possible, regardless of technology or ability. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA.
What we have done
- Semantic HTML structure with a single main landmark and a skip-to-content link on every page
- Keyboard access to every interactive control, with a visible focus indicator
- Text and interface colours tested for WCAG AA contrast
- Descriptive alternative text on product and content imagery
- Form fields with associated labels and clear, text-based error messages
- Respect for the operating system "reduce motion" preference
- Layouts that reflow without horizontal scrolling down to 320px wide
Known limitations
Some product descriptions and images are supplied by manufacturers, and their alternative text may be less descriptive than text we author ourselves. We review and improve these as we identify them.
Tell us about a problem
If you encounter a barrier on this website, or need information in an alternative format, contact us at contact@home24care.com or +1 575 271 0768. Please describe the page and what you were trying to do. We aim to respond within one business day and to resolve accessibility issues as a priority.
If you would rather place an order by phone than on the website, we are glad to take it that way — call us during support hours and we will handle it for you.
Contact information
For accessibility support, contact us:
- Company: home24care GROUP LLC, trading as Home24Care
- Email: contact@home24care.com
- Phone: +1 575 271 0768
- Address: 320 Klagetoh St, Gallup, NM 87301, United States
- Support hours: Monday–Friday, 9:00 AM – 6:00 PM CST