Terms of Service

Overview

This website is operated by home24care GROUP LLC. Throughout the site, the terms "we", "us" and "our" refer to home24care GROUP LLC, trading as Home24Care.

By visiting this site or purchasing something from us, you engage in our Service and agree to be bound by these Terms of Service, including any additional terms and policies referenced here or available by hyperlink. These Terms apply to all users of the site, including browsers, customers, vendors and contributors of content.

Please read these Terms carefully before using the website. If you do not agree to all of them, you may not use the website or its services.

1. Online store terms

By agreeing to these Terms you confirm that you are at least the age of majority in your state or province of residence, or that you have given consent for any minor dependants to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any law in your jurisdiction, including copyright law. You must not transmit any worms, viruses or code of a destructive nature. A breach of these Terms will result in immediate termination of your access to our services.

2. General conditions

We reserve the right to refuse service to anyone, for any lawful reason, at any time.

You understand that your content, excluding payment information, may be transferred unencrypted and involve transmission over various networks, and adaptation to conform to technical requirements. Payment card information is always encrypted in transit.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service or the website without our express written permission.

3. Accuracy and currency of information

We make every effort to ensure the information on this site is accurate, complete and current. However, we do not warrant that all content is error-free or up to date. Material on this site is provided for general information only and should not be relied upon as the sole basis for a decision without consulting a more accurate or complete source.

We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information. You agree that it is your responsibility to monitor changes to our site.

4. Modifications to the service and prices

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service, or any part of it, without notice at any time.

The price that applies to your order is the price displayed at the moment you complete checkout. We will not charge you more than that price without your consent. We shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.

5. Products and returns

Certain products may be available exclusively online and in limited quantities. All purchases made through this website are subject to our Refunds and Returns Policy, Shipping Policy, Warranty and Replacement Policy, and Order Acceptance and Cancellation Policy, each of which forms part of these Terms.

We have made every effort to display product colours and images accurately. We cannot guarantee that your display will render a colour accurately.

We reserve the right to limit the sales of our products to any person, geographic region or jurisdiction, and to limit the quantities of any products we offer.

6. Regulated products

We may require evidence of certification before releasing an order, and we will cancel and refund in full any order we cannot verify. Reselling a regulated product to an uncertified buyer is your responsibility and may be unlawful.

7. Accuracy of billing and account information

You agree to provide current, complete and accurate purchase and account information for all purchases made on this site, and to update that information promptly so that we can complete your transactions and contact you as needed.

We reserve the right to refuse any order you place with us, and to limit or cancel quantities purchased per person, per household or per order, as set out in our Order Acceptance and Cancellation Policy.

8. Optional tools and third-party links

We may provide access to third-party tools over which we neither monitor nor have any control. You acknowledge that such tools are provided "as is" and "as available" without any warranties, and that your use of them is entirely at your own risk.

Third-party links on this site may direct you to websites that are not affiliated with us. We are not responsible for examining or evaluating their content or accuracy, and we do not warrant or accept liability for any third-party materials or websites. Please review the policies of any third party before you transact with them.

9. User comments and submissions

If you send us creative ideas, suggestions, proposals, plans, reviews or other materials, whether at our request or not, you agree that we may edit, copy, publish, distribute, translate and otherwise use them in any medium, without restriction and without obligation to compensate you.

You agree that your comments will not violate any right of any third party, will not contain unlawful, abusive or obscene material, and will not contain any computer virus or malware. You are solely responsible for any comments you make and their accuracy.

10. Personal information

Your submission of personal information through this store is governed by our Privacy Policy.

11. Errors, inaccuracies and omissions

Occasionally there may be information on our site that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times or availability.

We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is inaccurate, at any time and without prior notice, including after you have submitted your order. Where a correction affects an order you have already placed, we will contact you before proceeding.

12. Prohibited uses

In addition to other prohibitions set out in these Terms, you are prohibited from using the site or its content:

• For any unlawful purpose, or to solicit others to perform any unlawful act
• To violate any international, federal, state or local regulation, rule or law
• To infringe upon our intellectual property rights or those of others
• To harass, abuse, insult, harm, defame, slander, disparage, intimidate or discriminate
• To submit false or misleading information
• To upload or transmit viruses or any other type of malicious code
• To collect or track the personal information of others
• To spam, phish, pharm, pretext, spider, crawl or scrape
• For any obscene or immoral purpose
• To interfere with or circumvent the security features of the Service

We reserve the right to terminate your use of the Service for violating any of these prohibited uses.

13. Disclaimer of warranties and limitation of liability

We do not guarantee that your use of our Service will be uninterrupted, timely, secure or error-free, or that the results obtained from using it will be accurate or reliable.

To the maximum extent permitted by law, home24care GROUP LLC, its directors, officers, employees and affiliates shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special or consequential damages arising from your use of the Service or of any products procured using the Service.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for death or personal injury caused by negligence, or for fraud. Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability for consequential damages; in those jurisdictions our liability is limited to the maximum extent permitted by law.

This does not affect the Three-Year Limited Warranty we provide on the products we sell, or your statutory consumer rights.

14. Indemnification

You agree to indemnify, defend and hold harmless home24care GROUP LLC and our parent, subsidiaries, affiliates, partners, officers, directors, agents and employees from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms of Service or your violation of any law or the rights of a third party.

15. Severability

If any provision of these Terms of Service is determined to be unlawful, void or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed. Such a determination shall not affect the validity and enforceability of any other remaining provisions.

16. Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms are effective unless and until terminated by either you or us. You may terminate them at any time by notifying us that you no longer wish to use our services, or by ceasing to use the site.

17. Entire agreement

These Terms of Service, together with any policies or operating rules posted by us on this site, constitute the entire agreement and understanding between you and us, and govern your use of the Service. They supersede any prior agreements or communications between you and us.

Any ambiguity in the interpretation of these Terms shall not be construed against the drafting party.

18. Governing law

These Terms of Service, and any separate agreements by which we provide you services, shall be governed by and construed in accordance with the laws of the State of New Mexico, United States, without regard to its conflict of law provisions.

19. Changes to these Terms

You can review the most current version of these Terms of Service at any time on this page. We reserve the right to update, change or replace any part of them by posting updates to our website. It is your responsibility to check this page periodically. Your continued use of the website following the posting of any changes constitutes acceptance of those changes.

Contact information

Questions about these Terms of Service should be sent to us at:

• Company: home24care GROUP LLC, trading as Home24Care
• Email: contact@home24care.com
• Phone: +1 575 271 0768
• Address: 320 Klagetoh St, Gallup, NM 87301, United States
• Support hours: Monday–Friday, 9:00 AM – 6:00 PM CST